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Privacy Policy

V2 Global Limited

Privacy Policy – October 2024

At V2 Global Limited respecting your data privacy rights is a top priority. This policy explains why and how we collect personal data about you, how we may process such data, and what rights you have regarding your personal data.

We collect and process your data based on the type of data subject that you are. This policy is laid out such that the general provisions are at the top of this notice. We collect personal data specific to different data subjects.

Please read the entire policy and the lawful bases we rely on for processing your information.

Our contact details

Name: V2 Global Limited

Address: 470a Green Lanes

London

N13 5PA

You can contact a representative by sending an email to sv2direct@gmail.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, addresses, email address, telephone numbers and online identifiers such as IP addresses and cookies.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • SV2 Football Camp booking and registration
  • Signing up to receive news and promotions about SV2 football camps and other events
  • Service provision
  • Contracts
  • Events
  • Volunteering
  • Social networking
  • General enquiries
  • Employment

We also receive personal information indirectly from the following sources in the following scenarios:

  • When you book SV2 Football Camps via Ticket Tailor online ticketing platform.
  • When you purchase merchandise via SV2FC.com and payment information is processed by third party e-commerce platform such as Shopify Services.

We use the information that you have given us to process your order, booking and registration to attend SV2 football camps, respond to service user request and respond to your enquiries.

We may share this information with third party service providers we work with in order to provide our services to you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

V2 Global Limited, 470a Green Lanes, London N13 5PA or via email sv2direct@gmail.com

 (b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored in physical and cloud storage & document management tools.

We keep your contact details for six months to six years. We will then dispose your information by deleting or destroying your personal information from our cloud or physical storage system.

Data type

Retention Trigger

Retention period

Action

Football camp booking and registration data

End of activity

6 months

Delete

Contractor data

End of contract

6 years

Delete

Volunteer and Employee data

End of volunteering or employment

6 years

Delete

Contractor and Volunteer onboarding data

End of volunteering or contract

6 years

Delete

Social Media & Website Content

None

Indefinitely or until requested to remove

None

Service user data

End of engagement

6 years

Delete

Financial data

End of financial year

6 years

Delete

General enquiries data

Final response

6 months

Delete

Data subject requests

Last action/case closed

1 year

Delete

Data breach

Last action

2 years if no action taken

Delete

Safety incident

Last action

6 years

Review data

 

We collect only the personal data from you that we need for the purposes described above. Certain personal data collected from you relates to your next of kin and emergency contacts. In these cases you are requested to inform such persons about this notice.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

  1. Your right of access - You have the right to ask us for copies of your personal information.
  1. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  1. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  1. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  1. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  1. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sv2direct@gmail.com  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

V2 Global Limited, 470a Green Lanes, London N13 5PA or via email at sv2direct@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk